8 Social Media Tips for Small Businesses

It’s not and probably will be easy for small businesses to reach their goals and grow to the desired levels. A lot of work has to be done by not only the owners but also the employees. The day-to-day requirements of service, sales, payroll, invoicing, fulfillment and operations consume huge amounts of time and effort.

For this, the marketing part of it mostly takes little or no attention. For a small business, the marketing part usually involves the basics and things closest to the upshot. These are the things such as the website/campaigns that effect lead/sales generation closest to the last click/conversion. Those features things like paid search, email marketing, and SEO. 

Mostly, social media is excluded in that mix or just performed in a manner that barely shows positivity. However, social media must not give you a headache. You only need to work smarter. You’re going to find the following 8 tips very important for your business. They’ll help you come up with a social media plan to engage your followers and impact your business positively.


1. Identify Personas

There are lots of resources that explain the persona development process and its importance in your business marketing strategy. So, you should now define your target audience for products or services, in case you haven’t. You don’t need to sweat by to get the information you need.

If you’re wondering where to begin, here’s what to do. Just log in to your Google Analytics account, activate the interests section and see the noted affinity groups. You can also get into the Google Ads display planner and FB Ad planning tools. There, explore the interests, demographics as well as behavior options. See how the categories and targeting suit your knowledge of your customers. 

Utilizing any working models of particular personas, simply optimize your messaging/targeting in social media platforms. 

2. Understand Your Customer Journey

You most probably know one or two best ways of driving engagements, leads or sales. This may either be a particular marketing channel, a content category or a campaign. Nevertheless, the majority of companies lack a one-touch customer journey which results in a sale upon their first site visit. 

It can be a bit hard to fully understand the customer journey. Nevertheless, there are means to know the kind of content impacting your target audience before they convert. You can speak with them to know what they see value in deciding.

Reporting platforms are available that can do all that at once. But you should, at least, get to know the steps your customers go through while they research before buying. 

3. Track Everything

Are you still finding it hard to execute the above two steps? If yes, it’s likely because you do not have as much information or data as you would like. Don’t worry; just keep reading. 

When it comes to digital marketing, tracking & measuring are very important. Without getting data, you’re only going to use industry trends. Else, you’ll just do guesswork based on what you understand about your industry and what works within the offline sector. 

Ensure that all every page on your website is tracked in Google Analytics. Make sure that all content you’re deploying on social media, email and other sources utilizes UTM tracking parameters. This way, it can be well categorized within Google Analytics. 

See how you can use promo codes as well as other source codes in merging online and offline data. The more tracking and measuring you do, the more you get informed. You’ll also be assessing how worthy your time and money is in your content investment.     

4. Use Agile Method

Whitepapers, Ebooks, long-form content, or webinars, may the ideal thing to capture attention and interact with your audience. However, you’ll need to invest heavily in these.

Do more frequent and smaller tests. This is the best way of testing out social. It’s also a great way of finding out the suitable kinds of content, frequency of posting, targeting options, timing, etc. 

Recently, agile marketing has turned into a worthy strategy. It includes an agile mentality similar to what you would find in software development or other disciplines.

Being a small business, you may not have the time or money for a large sample size. So, work with a variety of content and options to see what works best for you. This will ensure that you haven’t invested a lot on a single strategy/content piece with little or no success.

5. Re-purpose Content

As much as possible, you should look for ways to leverage available content and sources. If you’re making content targeting your email audience, you ought to remodel some of this content on social. 

By deploying content in different places, you can realize better results for the individual content piece. You’ll also get more information and learn its performance throughout various channels.

Additionally, just because content is evergreen, it does not mean that it doesn’t suit your audience. Provided the info is still correct and to the point, there’s no problem in re-posting it.

Your invisible gems of high-quality content may be a bit too invisible or restricted to only your search/other audience. Also, utilizing content you’re sure works and impact is a great strategy to test on social. 

6. Learn From Your Competition

There’s no defined rule on the kind of content and how often a company should post on social media. It all depends on the industry and your target audience. Your competitors are one of the best sources of hints and help. 

Have no assumption that any of your rivals are doing the right thing. You can externally look at their social media profiles and learn the following:

  • The frequency of their posting
  • When they post
  • The size of their audience bases
  • The particular kinds of sponsored, organic, and Advert content are posting
  • Which posts get the most attention

If you capture all these data, you’ll quickly notice patterns that tell you what is and not working. You should do this kind of basic research before reasonably deciding on what your social media plan ought to be.

7. Plan ahead

Even if you entirely commit to staying on the social media strategy, things will still happen. With all the responsibilities you have to meet, you’ll find yourself pulled into one that’s a higher priority. In other words, there will come a time when your attention on social media is diverted, which is OK!

What you should do now is to plan for those times when you do not have time and mental focus. Come up with a content calendar as well as a framework. Know what your competitors are doing.

Distribute the responsibilities around to others. Ensure that everyone is focusing on the plan and rule of thumb. By so doing, the content plan, implementation in social media plus the testing process will always thrive. 

Just like other strives in life and business, when you fall off, don’t remain there; get back as soon as possible. Stick to your objective because there’s value in the info gained. There’s also significant connections created by using social in your digital marketing strategy. 

8. Optimize As You Would in Other Channels

You must know there will be easy and difficult times. So, optimize on social media just like you’d in other marketing strategies. Create some time to test, define your strategy and then optimize by testing.

  • For sponsored content and Ads, you can do a split or A/B test
  • For organic content, try to compare the different content pieces, messages and posts types. See how they are performing if you can manipulate sufficient variables. 

Don’t forget to always do testing! 


For many reasons, social media is excluded from the list of the best digital marketing strategies for small businesses. Nonetheless, that does not imply that it cannot be effective. There is also no reason it ought to be at the top of the biggest investments you make. 

The following are smart plans that are made to stay on focus and perfectly leverage social by:

  • Using existing content
  • Effective measuring performance
  • Owning a system that’s less probable to fail are all crucial aspects of leveraging social media power. This power helps your business grow. 

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